TERMS AND CONDITION
Leuska Design want you to be quite happy with your purchase.
You accept the following terms and conditions when you place your order with Leuska Design:
Samples can be ordered online.
Sample packs include the invitation, they may contain extra accessories based on your sample ordered.
Your final invitation not contain the accessories (folder, ribbon etc.) like in your sample. If you wish to include any of the accessories (folder, ribbon etc.) for your wedding invitation design, please contact us to discuss suitable accessories (folder, ribbon etc.).
Bespoke: Non refundable 50% total order deposit value is required at time of order booking (based on an individual quote). Work will not begin until such time. Remaining amounts need to be paid before the delivery.
Collection: All collection stationery orders need to be paid in full when you placing your order. Please understand that we just change the colours and the wording on our collections. If you want to add more design (flowers, shapes ect.) than you’ll be charged for that. In that case please email us, before you order your wedding stationery.
All information (date, names ect.) that you want to be printed on your stationery must be e-mailed. PDF proofs of your chosen design with your informations and text will be e-mailed to you. If there are any changes needed i’ll offer three rounds of modification free of charge, please allow another 5 business days for these changes. After the third round any further modification will incur a charge of €15 per modification. Once the digital proof has been signed off, printing will begin and the wedding invites will be sent to you soon. I’ll only print your stationery once you have signed off your digital proofs.Errors noticed during the printing or after this time and you request a reprint, than it will be charged at full price to you. It is very important that you read and check the proof accurately. Please make extra attention to wording on the order is exactly as you would like it on your invitations. Leuska Design cannot be held responsible for any spelling mistakes etc.
We can print your invitation with your guest names.
Be sure that you send us the correct addresses and names. If you want to personalise your invitations please please contact us, so we can send you the excel sheet to fill out with your guests names.
Fees for guest personalisation – €0.50/invitation
Order Turnaround time
Leuska Design ia a small but busy studio.
Depending on the size of your order turnaround time can be from 2-10 weeks. Bespoke requests may take longer time.
Materials – product images
As all stationery is hand finished by me, they may be slightly differ from one to another.
Paper is a natural product so they may have minor imperfections.
Descriptions and photos are represented as much as possible, although slight variations can happen, for example patterns and colours may vary slightly. Colours you see on your screen may be different depending on your computer screen settings and printed items will be different to colours viewed on your computer monitor.
Your finished wedding set will be carefully packaged and delivered to an address you provide during the checkout process. Delivery charges will apply. Your wedding set will be delivered via via An Post delivery service. Leuska Design do not accept responsibility for loss or damage of your order once it has been delivered from us. Leuska Design is not responsible for delivery times promised by An Post delivery service. Tracking ID will be sent to you. You can also collect your wedding set from the studio.
Your ordered wedding sets cannot be returned.
At Leuska Design, we want you to be happy with your purchase from us. If you are unhappy with an item you have received because of any reason, please get in touch with us (firstname.lastname@example.org) to discuss the issue or fault and we will do our best to make it right for you. We will accept returns for 7 days from delivery date. Please contact us at +353857556841 or email us (email@example.com) immediately if you wish to exchange or return an item for any reason. The wedding sets must be sent back in original packaging, in original box and have the packing slip included for credit. You are responsible for return shipping and insurance on returns except if the incorrect products were sent. Refunds will be issued when the product will be delivered to us, and after we check the product as well. It can take 1-2 work days.
Please notice that any mistakes that once the final PDF proof has been signed off by you the buyer are not eligible for refunds.
We can also not offer refunds for:
– Undelivered or unclaimed packages.
– Refused packages
– Incorrect address (before you order an item please make sure that your address is correct)
If you have any questions about Leuska Design Terms we are happy to answer. Please contact us at +353857556841 or e-mail hello(at)leuskadesign.com